Data Policy & Payment Process
We are committed to safeguarding the privacy and security of our customers’ personal data. We collect personal information such as name, contact details, and payment information when you place an order. Information related to your purchases, including payment details and transaction history, is collected to process your orders efficiently.
We also gather data on how you interact with our website, including IP address, browser type, and pages visited, using tools such as Google Analytics to continuously improve our services and user experience.
Your personal and transaction data are used to fulfill your orders and provide customer support. We offer two distinct purchasing experiences:
- Our Tire Connect platform helps customers search, select tires, request quotes and purchase online.
- Our sale online store, powered by WooCommerce, allows customers to purchase tires that are immediately available in our warehouse for special prices.
Payments are processed securely using different systems depending on the purchasing method:
- Tire Connect transactions are processed through 1st Mile, ensuring secure handling of payment information.
- WooCommerce orders are processed using Stripe, a trusted payment processor that complies with industry standards to protect your payment data.
How Our Payment Process Works:
Tire Connect (Quote-Based Orders):
- Customers search and select tires using Tire Connect.
- They enter their contact and payment details.
- Payments are securely processed via 1st Mile.
- Sedam Tire receives the quote and proceeds with ordering and fulfillment.
Online Store (WooCommerce – In-Stock Tires & Wheels):
- Customers browse and purchase tires and wheels available for immediate sale.
- Orders are processed through WooCommerce.
- Payments are securely completed via Stripe.
- Sedam Tire prepares and fulfills the order directly from available inventory.
Your data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You have the right to access, update, or correct your personal data at any time. You may also request the deletion of your data, subject to applicable legal and contractual obligations.
You may opt out of marketing communications at any time by using the unsubscribe link included in our emails. If you have any questions or concerns regarding this policy, please contact our customer care team at info@sedamtire.com
SMS Disclosures
Consent: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-out Instructions: If you wish to be removed from receiving future communications, you can opt out by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.
W. Glenn Sedam, Inc. We send and receive text messages to correspond with teammates and clients. We only communicate with established customers that wish to communicate with us via text messaging. We do not do any sort of bulk messaging. We do not text people that we do not have established relationships with. Our texting is used for 2-way messaging between staff and customers to communicate on active work/projects/needs/support.
Customers of W. Glenn Sedam, Inc. can expect to receive messages regarding order confirmations, delivery updates, service reminders, and general inquiries. Messages are for business-related, non-promotional purposes, and include follow-ups, event notifications, and service updates.
Message frequency may vary. Message and data rate may apply.
Customer care contact information
(Text HELP for help, contact [INSERT email address] for support, etc.
Opt-out information
(Text STOP to opt out of all future messaging)
