Return Policy

Return and Cancellation

Returns

Returns are accepted within 30 days of delivery. Only unused tires that have not been driven on and are not damaged are eligible for return.

Process: Contact our customer care team to obtain a return authorization number. Ensure the tires are repackaged securely to prevent shipping damage.

Refunds: Refunds will be processed within 2-3 business days after the returned items are inspected. The refund amount will be the purchase price minus any shipping charges incurred.

Special Offers: Special order items are not returnable.

Cancellations

Before Shipment: Orders can be canceled before shipment. Cancellations are subject to a 10% fee of the total sales order.

Special Offer: Cancellation of special-order items is subject to a 25% cancellation fee. If the item has not been shipped within 70 days, the cancellation fee will be waived.

Shipping and Damage Claims

Damaged Items: If your shipment arrives with damaged or incorrect items, contact customer care immediately. We will arrange for replacement or exchange. We will be responsible for return shipping charges.

For returns, cancellations, or any questions, please contact our customer care team at info@sedamtire.com

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