Have questions? We’ve got answers.

We believe in making your experience simple, transparent, and stress-free

Whether you’re buying tires, scheduling a service, or trying to understand what your vehicle needs, our FAQ section is here to help you make confident decisions.

 

Buying Tires Online

How do I choose the right tires for my vehicle?

You can use our tire selection tool by entering your vehicle’s make, model, and year. The right tires depend on your vehicle type, tire size, driving habits, road conditions, budget, and seasonal needs. Sedam Tire can help match your vehicle with the correct tire option for safety, performance, and long-term value.

Do you sell tires online?

Yes. Sedam Tire offers online tire shopping through both our Shop Online and Deals Shop sections, where customers can browse available tires, take advantage of special pricing, purchase products, and schedule installation when applicable.

Do you sell all-season tires?

Yes. Sedam Tire offers all-season tire options for many passenger vehicles, SUVs, and light trucks.

Do you sell winter tires?

Yes. Sedam Tire can help customers choose winter tires for improved traction and control during cold-weather driving conditions.

Can Sedam Tire order tires if they are not in stock?

Yes. If a tire is not currently in stock, Sedam Tire can help check availability and source the right tire whenever possible.

Can I search for tires by size?

Yes. Customers can search by tire size when shopping online or contact Sedam Tire for help finding the correct size.

What payment methods do you accept?

We accept Visa, American Express, Mastercard, Discover, Diners Club, and JCB.

Our Shop Online checkout uses secure payment processing through 1st Mile, while our Deals Shop offers unbeatable prices with payments processed securely via Stripe.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout.

How can I track my tire order?

You will also receive a shipping notification email with a tracking number once your order has been shipped.

Can I return or exchange tires if they don't fit?

Yes, you can return or exchange unused tires within 30 days of delivery. Please refer to our return policy for more details.

Are there any warranties on the tires?

Yes, all tires come with manufacturer warranties. Specific warranty details can be found on the product page.

Booking Online Service

Do I need an appointment or can I walk in?

Appointments are recommended to help reduce wait time and ensure availability. Walk-ins may be accepted depending on schedule and service capacity

How do I book a service appointment online?

Simply visit our service booking page, select the type of service you need, choose a convenient date and time, and provide your vehicle details.

What types of services can I book online?

From professional tire services to maintance services like oil changes, mechanical repairs, and NY State inspections, our experienced technicians deliver precision service you can trust, every visit, every mile.

Can I reschedule or cancel my service appointment?

Yes, you can reschedule or cancel your appointment by contacting our customer care team.

How do I know if my booking is confirmed?

You will receive a confirmation email with the details of your appointment.

What should I bring to my service appointment?

Please bring your vehicle, the confirmation email, and any relevant documents related to the service.

How long does it take for my vehicle to be ready?

Tire Installation: Typically takes about 1-2 hours.

Oil Change: Usually completed within 30-45 minutes.

Brake Inspection: Can take around 1-2 hours, depending on the condition of your brakes.

General Maintenance: The duration varies based on the specific tasks required, but most general maintenance services are completed within 1-2 hours.

For more precise timing, it’s best to contact us directly.

Do you offer any promotions or discounts?

Yes, we regularly offer promotions and discounts. Sign up for our newsletter to stay updated on the latest deals or visit our coupons page. 

Can I wait at the shop while my vehicle is serviced?

Yes. You’re welcome to wait or drop off your vehicle and pick it up when the service is complete.

Farm, Commercial & OTR Tire Service

Where can I find 24/7 emergency farm tire service near me?

Sedam Tire provides 24/7 mobile farm and commercial tire service from Perry, NY, serving farms, fleets, and equipment operators throughout Western New York. Call us: (585) 237-2124

How fast can you respond to a farm tire emergency?

Response depends on location, availability, and the type of service needed. Sedam Tire provides 24/7 farm and commercial emergency tire support to help reduce downtime for farms, fleets, and equipment operators.

Does Sedam Tire offer mobile farm tire service?

Yes. Sedam Tire offers mobile farm tire service for tractors, farm equipment, commercial vehicles, and off-the-road applications. Our team can assist with on-site tire repair, replacement, and emergency service whenever possible. Call us: (585) 237-2124

Do you provide commercial truck tire repair?

Yes. Sedam Tire supports commercial trucks, fleets, farm vehicles, and heavy-duty applications with tire repair, replacement, maintenance, and emergency service.

Does Sedam Tire service OTR tires?

Yes. Sedam Tire stocks and services OTR tires, farm tires, implement tires, AG wheels, small implement tires, tubes, and commercial fleet tires.

What areas does Sedam Tire serve?

Sedam Tire serves Western New York, including Perry, Warsaw, Geneseo, Buffalo, Rochester, Wyoming County, Livingston County, Genesee County, Monroe County, Erie County, Niagara County, Orleans County, Steuben County, Allegany County, and Ontario County.

Why is tire ballast important for farm equipment?

Tire ballast helps improve traction, reduce slipping, increase stability, and support better equipment performance in demanding farm conditions.

Does Sedam Tire offer tire ballast solutions?

Yes. Sedam Tire offers tire ballast solutions, including Calcium and Rim Guard, to help improve traction, stability, and equipment performance. Rim Guard is a strong option for tractor traction because it adds weight, improves stability, and is non-corrosive and freeze-resistant. Sedam Tire also offers Calcium ballast and can help choose the right solution based on your tractor, field conditions, and workload.

Wholesale

Who are the best wholesale tire distributors in Western New York?

Sedam Tire is a Western New York tire distributor serving dealers, repair shops, fleets, farms, and commercial accounts with access to tires, wheels, tubes, farm products, commercial tires, and specialty tire solutions.

Does Sedam Tire offer a dealer program?

Yes. Sedam Tire offers a dealer program for authorized customers, including access to inventory, ordering support, and wholesale tire solutions.

What wholesale tire categories does Sedam Tire support?

Sedam Tire supports wholesale needs for automotive tires, commercial tires, farm tires, OTR tires, industrial tires, wheels, tubes, and specialty tire categories.

Can repair shops buy tires from Sedam Tire?

Yes. Sedam Tire supports repair shops, dealers, farms, fleets, commercial accounts, and business customers with wholesale tire access.

Does Sedam Tire offer farm tires wholesale?

Yes. Sedam Tire supports farm tire wholesale needs, including agricultural tires, tubes, wheels, and specialty applications.

How can I become a Sedam Tire dealer?

Interested businesses can contact Sedam Tire or use the dealer inquiry process on the website to learn more about wholesale access and dealer opportunities.

How can I contact the sales team?

You can contact the Sedam Tire sales team directly by emailing info@sedamtire.com. They’ll be happy to assist you with product inquiries, quotes, or any other questions you may have!

How do I contact customer support?

You can reach our customer support team via phone, email, or live chat on our website.

Do you offer any promotions or discounts?

Yes, we regularly offer promotions and discounts. Sign up for our newsletter to stay updated on the latest deals or visit our coupons page. 

INSTAGRAM

100 years of experience! Your preferred store for tires, auto repair, and 24/7 service with 5-star customer service. See our commitment to quality in every photo!