FAQ
Buying Tires Online
How do I choose the right tires for my vehicle?
You can use our tire selection tool by entering your vehicle’s make, model, and year. Additionally, you can consult our tire experts via chat or phone for personalized recommendations.
What payment methods do you accept?
We accept Visa, Amex, MC, Discover, Diner’s Club, and JCB, and payments are processed through the 360 Payments system.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout.
How can I track my tire order?
You will also receive a shipping notification email with a tracking number once your order has been shipped.
Can I return or exchange tires if they don't fit?
Yes, you can return or exchange unused tires within 30 days of delivery. Please refer to our return policy for more details.
Are there any warranties on the tires?
Yes, all tires come with manufacturer warranties. Specific warranty details can be found on the product page.
Booking Online Service:
How do I book a service appointment online?
Simply visit our service booking page, select the type of service you need, choose a convenient date and time, and provide your vehicle details.
What types of services can I book online?
You can book a variety of services including tire installation, oil changes, brake inspections, and general maintenance.
Can I reschedule or cancel my service appointment?
Yes, you can reschedule or cancel your appointment by contacting our customer care team.
How do I know if my booking is confirmed?
You will receive a confirmation email with the details of your appointment.
What should I bring to my service appointment?
Please bring your vehicle, the confirmation email, and any relevant documents related to the service.
How long does it take for my vehicle to be ready?
Tire Installation: Typically takes about 1-2 hours.
Oil Change: Usually completed within 30-45 minutes.
Brake Inspection: Can take around 1-2 hours, depending on the condition of your brakes.
General Maintenance: The duration varies based on the specific tasks required, but most general maintenance services are completed within 1-2 hours.
For more precise timing, it’s best to contact us directly.
General Questions
How can I contact the sales team?
You can contact the Sedam Tire sales team directly by emailing info@sedamtire.com. They’ll be happy to assist you with product inquiries, quotes, or any other questions you may have!
How do I contact customer support?
You can reach our customer support team via phone, email, or live chat on our website.
Do you offer any promotions or discounts?
Yes, we regularly offer promotions and discounts. Sign up for our newsletter to stay updated on the latest deals.
